RTA Cabinet Store Knowledge Base
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Shipping & Returns

  • Is there free shipping?
  • How do I return sample doors?
  • How long does shipping take?
  • Do I need a return authorization number to return a sample door?
  • How do I return an item I don't need?
  • Can I return an item I received?
  • Do you ship to my state?
  • Do you ship to Canada?
  • How long does it take to ship to Canada?
  • Will the driver help unload my order?
  • What is terminal trucking delivery?
  • Do you ship to the Caribbean?
  • How do I find the closest trucking terminal?
  • What is curbside delivery?
  • Will they call me before the cabinets are delivered?
  • What happens if I don't note damages on the delivery receipt?
  • Do I need to be there when the shipment arrives?
  • Are duties and taxes included on shipments outside of the United States?
  • Why is there a restocking fee?

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